Terms & Conditions
Thank you for visiting and shopping at Skysouk.com.
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Important Note -
*This Note is only applicable if you see the Pop-Up Before you proceed to the checkout page.
Products Except Customisable Items, Boeing Merchandise, Airbus Merchandise will be Delivered at a lead time (15-20) Days, If you would like the Items at an earlier time (7-10) Days, you can select the International Express Shipping method at check out.
For Customers From the UAE - Kindly Select the "Special Product Express Shipping Rate" at checkout for a speedy delivery.
Skysouk.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions
countries in accordance with the law of UAE”.
• Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Refund & Exchange
Return & Refund Policy
Thanks for shopping at sky souk.com.
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 (change this) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Terms and Conditions
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
Method Of Payment
“We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.
We also accept cash On delivery service provided the option is selected on the Checkout Page.